Shipping policy
Thank you for shopping with WaistLite™
We are committed to delivering your order accurately and efficiently. Please review the following shipping policy for detailed information:
Order Processing Time
• Orders are typically processed within two business days.
Shipping Methods and Costs
• We ship through the United States Post Office, and offer standard, priority and express shipping
• Shipping costs are calculated based on the shipping method, destination, and order weight.
• You will see the shipping cost at checkout before completing your order.
Shipping Destinations
• We currently ship only within the United States, except for the State of New York.
Order Tracking
• Once your order ships, you will receive a shipping confirmation email with tracking information.
• You can track your order's progress using the provided tracking number on the carrier's website.
Shipping Damages
• We carefully pack all orders to prevent damage during shipping.
• If your order arrives damaged, please contact our customer support within 5 days of delivery with photos of the damaged item and packaging.
Delivery Timeframes
• Estimated delivery times vary depending on the shipping method and destination.
• Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.
Shipping Address
• Please ensure that your shipping address is accurate and complete.
• We cannot be responsible for orders shipped to incorrect addresses.
If you have any questions about our shipping policy, please contact our customer support team at contact@waistlite.com.